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Lead generation, once limited to static media like the Yellow Pages and Sunday travel sections, is transforming retail travel, with agencies using old partnerships and platforms in new ways. Savvy...

Agents unhappy with changes to Sandals returning-guest program

Recent policy changes in a program run by Sandals Resorts International have caused an outcry among a number of Sandals-selling agents. The March 1 changes in the Soon Come Back...

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